Devices and Hardware Support

How to add items to orders using Clover devices, enhancing transaction efficiency and customer service.

Best practices for maintaining stable network connectivity with payment terminals, ensuring reliable transaction processing.

Provides information and support for using Castle's Vega3000 countertop terminal, including setup and troubleshooting tips.

Step-by-step instructions for Gravity Payments' merchants on how to adjust the date and time settings on credit card terminals, ensuring accurate transaction timestamps and compliance with operational standards.

Step-by-step guide on changing the SIM card in your PAX A920 terminal. Ensure uninterrupted connectivity and smooth transaction processing with ease.

Explore Clover devices and software solutions for streamlined payments: features, setup tips, and integration options to enhance your business operations.

Find out how to install, connect, take payments, reboot, and other troubleshooting steps for the Clover Flex.

Find out troubleshooting steps for the Clover Go device.

Find out how to soft reboot, hard reboot, and other troubleshooting steps for the Clover Mini.

Compares the different service plans available for Clover® devices, helping you choose the right plan to support your business needs.

Guidance on using the Clover Station, covering setup, features, and troubleshooting.

Information on the Clover Station Duo, its features, setup, and benefits.

This article provides step-by-step instructions and troubleshooting tips for connecting Clover® devices to Wi-Fi networks.

Troubleshoot common device & hardware issues through step-by-step guides.

Get answers to common questions about device operation, troubleshooting, and end-of-life for products as well as guidance on maintaining connectivity and using EMV technology.

Guidance on using the First Data FD150 and FD130 terminals, covering setup, operation, and troubleshooting.

Instructions on adding or deleting users in the Swipe Simple platform, facilitating efficient management of user access and permissions.

Learn about Ingenico ICT220 device features, setup procedures, and troubleshooting tips for optimizing payment processing in your business.

Discover how to modify your Clover plan easily with our step-by-step guide. Customize your services to seamlessly fit your business needs.

Learn about alternative methods to process payments during power outages, ensuring continuity in transaction processing even without electricity.

Offers guidance on using the Pax A80 terminal, covering setup, features, and troubleshooting.

Find out how to credit and debit sales and returns, adjust tips, close batches and other troubleshooting steps for the Pax A920.

Resources and support for Pax terminals, covering various models and their functionalities for Gravity Payments' merchants.

Provides guidance on using the PAX S300 terminal, including setup instructions and troubleshooting tips.

Support for using the Pax s80 terminal, covering setup, features, and troubleshooting.

Information on printers supported by Gravity Payments, offering resources and troubleshooting guides for merchants using receipt printers.

Learn how to search for transactions using Clover devices, facilitating easier transaction management and reconciliation.

Support for using the Star Micronics SP742M and SP742ME printers with Gravity Payments' systems, including setup and troubleshooting tips.

Information on using the Star Micronics TSP143III printer with Gravity Payments' systems, including setup and operational guidance.

Find out how the Swipe Simple B200 and B250 work, how to connect them to your mobile device and troubleshooting steps for connectivity issues.

Learn how to effectively use the Clover web dashboard to manage sales, inventory, and customer data.

Information and support for using the Verifone VX 520 terminal, covering setup, features, and troubleshooting.

Gravity Payments merchants can rely on 24/7 support. Call 866-701-4700 any time.

EMV (Europay, Mastercard, Visa) technology is designed to enhance card security. They are small, square computer chips that you see now on nearly every debit, credit and prepaid card. EMV chips are more secure than “swiping” a magnetic strip because of the way the data is transferred through the terminal.  In every instance of an […]