Changing your PAX A920 terminal SIM card
Here are the instructions to swap out the SIM card in your PAX A920 card terminal:
Step 1: Hold the power on/off button on the right side of the device for 3 seconds, once the shutdown menu appears tap “Power Off”
Step 2: Flip the device over and slide the battery hatch cover on the bottom of the device to remove the back cover
Step 3: Push the battery up to remove from the device
Step 4: On the bottom left hand corner you will see a SIM card. Either use your fingers or a small flat tool to pull the card out and note its orientation
Step 5: In the same position as the previous SIM, insert the new one making sure it’s securely in place
Step 6: Put the battery and cover back on and power on the device
Set the APN
- Open the Settings app -> PW: pax9876@@ > More -> Cellular Networks -> Access Point Names
- Once the APN menu is displayed, add a new one by clicking the + button at the top of the screen
- Set the following information:
- Under Name set it to Gravity ATT
- The APN was provided in an email sent out regarding the swap
- Once the APN screen is displayed after hitting OK, tap the 3 dots in the upper right and tap SAVE.
- Tap the circle on the new Gravity ATT APN to make sure it’s active, otherwise it will default to the previous carrier (it should be the second option)
- Reboot the device by holding down the power button and selecting “Reboot” twice
- Swipe down from the top to confirm that AT&T 4G is displayed
Have any questions? Feel free to reach out to our support team via email at [email protected] or via phone (866) 701-4700, option 1.
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