Get Support

Our multi-lingual support team is here 24/7. No robots. No phone trees. Just real help from real people.

Spanish, Korean & Japanese support available.

Are you a Gravity Merchant and need assistance?

Call (866) 701-4700 to talk to a live Gravity team member, or submit a support ticket by filling out the form below.

Submit a support ticket

For merchants already getting support

If you’re now on the phone with the support team and have a session key, the link below will take you a page where you can initiate the screen sharing process.

Start screen sharing

Submit a Support Ticket

Our team is available to answer your questions in English, Spanish, Japanese and Korean

Fill out the form below and we’ll reply within 1 business day.
For urgent requests, call anytime: 866-701-4700.

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