Gravity Payments

Clover® Station

For more troubleshooting options for the Clover® Station, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login

If a problem persists, please contact Gravity Payments Support at (866) 701-4700.

How to Soft Reboot your Clover® Station

The Clover® Station automatically reboots every 24 hours to improve performance and security. You can reset the automatic reboot time in the Settings app.

Important: Do not remove any other cables while the Clover Station is powered on. Removing the display cord (marked with a green sticker and indicator) can permanently damage the device.

Devices connected via USB to the bottom of the printer can be safely added and removed while the Clover® Station is on. You may need to reboot the Clover® Station for it to recognize new USB devices.

  1. Swipe down from the top right corner of the screen.
  2. Select “Reboot”, then select “Reboot” again when prompted.

The Station powers off momentarily and then turns on again on its own.

How to Hard Reboot your Clover® Station
  1. Unplug the display cord from the bottom of Clover® Station.
  2. Wait 10 seconds.
  3. Plug the display cord back into the bottom of Clover® Station.
  4. Allow the device to reboot.
  5. After your Clover® Station restarts, log in.

Need further assistance?

Our multi-lingual support team is here 24/7. No robots. No phone trees. Just real help from real people.