Gravity Blog

News about Gravity, the industry, and resources to help community businesses succeed.

Chargebacks: What Every Business Owner Needs to Know

Chargebacks: inconvenient to manage, a red flag for fraud and can hurt a business’s bottom line and reputation.  All things you might hear when when discussing the topic of chargebacks with a business owner. To understand a little more about Chargebacks, we’ve answered some key questions we always get about chargebacks as a payment processor. … Continued

How to prepare your eCommerce site for online payments

For businesses looking to establish themselves with an eCommerce website, there are steps to take before you can accept the first customer payment. Card brands, like Visa and Mastercard, take their customer security and shopping experience seriously, and following their guidelines will be the first step to setting up a successful eCommerce site.

Top 8 Most Common Support Calls for Clover® POS

You’ve invested in a reliable and easy to use system, but how do you make sure that everyone is using it properly? Here are the top eight questions our merchant support team receives from merchants using the Clover POS.

Apply for the Restaurant Revitalization Fund Today

The food industry was hit hard by the COVID-19 pandemic and local restrictions to stop the spread made it especially difficult for small businesses. As of May 3, 2021, food industry business owners that experienced a revenue loss can apply for the Restaurant Revitalization Fund through the Small Business Association.

Announcing our new partnership with Vetter Software

From booking to payments, inventory to reminders, our software does it all so you can get back to your patients.

Vetter Software and Gravity Payments are integrating! Today we’re thrilled to announce our partnership with Vetter Software, a leading SaaS veterinary practice management platform that will help you run your business so you can get back to whats important: your patients (and their humans). Vetter Software is an industry leading software that can manage everything … Continued

How to Lead Through Crisis

Adapt Your Business Through--and Beyond--Covid-19

The outbreak of COVID-19 severely impacted hundreds of thousands of small businesses. Even as many of them begin to reopen, the lasting uncertainty and ongoing financial pressure can make it difficult for business owners to stay motivated and focused. How do you reopen while keeping people safe? How do you rally your employees and engage … Continued

Communal Table

How the Fat Hen Is Staying True to Its Roots Amid the Pandemic

Upon entering The Fat Hen restaurant in the Ballard neighborhood of Seattle, several adjectives come to mind: Quaint. Cozy. Cute. Charming. Friendly. Inviting. But perhaps the best word to describe this favorite neighborhood establishment is “communal.” A sense of community pervades everything The Fat Hen does. The menu, featuring hearty brunch dishes like eggs Benedict, … Continued

Marketing Your Healthcare Practice During COVID-19 and Beyond

If you work in healthcare, you’re probably an expert in medicine, not marketing. But if you run your own practice, you need to understand how to attract and retain patients. While marketing can become overwhelming if you try to take on too much too quickly, there are a lot of simple–and sometimes free–tools that can … Continued

Clover Contactless Solutions for Your Restaurant

Since the outbreak of COVID-19, many businesses have been searching for ways to serve customers while practicing social distancing. Such solutions are especially valuable to restaurants, which traditionally require a lot of interaction between customers and staff. Thankfully, the move toward contactless ordering and payments had been going on long before the pandemic began. But … Continued