The outbreak of COVID-19 severely impacted hundreds of thousands of small businesses. Even as many of them begin to reopen, the lasting uncertainty and ongoing financial pressure can make it difficult for business owners to stay motivated and focused. How do you reopen while keeping people safe? How do you rally your employees and engage … Continued
How the Fat Hen Is Staying True to Its Roots Amid the Pandemic
Upon entering The Fat Hen restaurant in the Ballard neighborhood of Seattle, several adjectives come to mind: Quaint. Cozy. Cute. Charming. Friendly. Inviting. But perhaps the best word to describe this favorite neighborhood establishment is “communal.” A sense of community pervades everything The Fat Hen does. The menu, featuring hearty brunch dishes like eggs Benedict, … Continued
If you work in healthcare, you’re probably an expert in medicine, not marketing. But if you run your own practice, you need to understand how to attract and retain patients. While marketing can become overwhelming if you try to take on too much too quickly, there are a lot of simple–and sometimes free–tools that can … Continued
Since the outbreak of COVID-19, many businesses have been searching for ways to serve customers while practicing social distancing. Such solutions are especially valuable to restaurants, which traditionally require a lot of interaction between customers and staff. Thankfully, the move toward contactless ordering and payments had been going on long before the pandemic began. But … Continued
The need for delivery and takeout has increased dramatically since the outbreak of COVID-19. But setting up a delivery option can be confusing and sometimes costly. In our continued quest to help independent businesses thrive, we at Gravity have spent the last few months researching the best options for restaurants to set up delivery without … Continued
Several years ago, I gave a speech at a conference full of some of the most respected and accomplished business leaders in America. At one point, I asked them what motivated these executives and CEOs to come to work in the morning, and they all said some version of the same thing. They said they … Continued
For many businesses, credit card processing fees account for their fourth largest expense (behind payroll, rent, and cost of goods sold). Because there are many types of processing fees, it can be difficult to figure out exactly how much you’re paying and why. At Gravity, we try to simplify this process as much as possible, … Continued
The process of surcharging allows you to pass on the cost of certain credit card fees to your customers. Because credit card fees often make up the fourth-biggest expense for a small business (behind rent, payroll, and cost of goods), this can be a great option to help you save some money each month. However, … Continued
For many businesses, credit card processing represents their fourth biggest expense behind payroll, rent, and cost of goods sold. But understanding where those fees are coming from can be confusing. A good place to start is with your processing statement, but if you’re not sure how to read one, it can prompt more questions than … Continued
How This Redmond-Based Riding Center Uses Horses for Therapy
When two-year-old Jacob arrived at Little Bit Therapeutic Riding Center in 2017, he could not walk on his own. He’d been born with cerebral palsy, which limited both his speech and mobility, making it difficult for him to do even basic activities or interact with children his own age. His parents assumed he’d require special … Continued
