Gravity Blog

News about Gravity, the industry, and resources to help community businesses succeed.

Announcing our new partnership with Vetter Software

From booking to payments, inventory to reminders, our software does it all so you can get back to your patients.

Vetter Software and Gravity Payments are integrating! Today we’re thrilled to announce our partnership with Vetter Software, a leading SaaS veterinary practice management platform that will help you run your business so you can get back to whats important: your patients (and their humans). Vetter Software is an industry leading software that can manage everything … Continued

How to Lead Through Crisis

Adapt Your Business Through--and Beyond--Covid-19

The outbreak of COVID-19 severely impacted hundreds of thousands of small businesses. Even as many of them begin to reopen, the lasting uncertainty and ongoing financial pressure can make it difficult for business owners to stay motivated and focused. How do you reopen while keeping people safe? How do you rally your employees and engage … Continued

Communal Table

How the Fat Hen Is Staying True to Its Roots Amid the Pandemic

Upon entering The Fat Hen restaurant in the Ballard neighborhood of Seattle, several adjectives come to mind: Quaint. Cozy. Cute. Charming. Friendly. Inviting. But perhaps the best word to describe this favorite neighborhood establishment is “communal.” A sense of community pervades everything The Fat Hen does. The menu, featuring hearty brunch dishes like eggs Benedict, … Continued

Marketing Your Healthcare Practice During COVID-19 and Beyond

If you work in healthcare, you’re probably an expert in medicine, not marketing. But if you run your own practice, you need to understand how to attract and retain patients. While marketing can become overwhelming if you try to take on too much too quickly, there are a lot of simple–and sometimes free–tools that can … Continued

Clover Contactless Solutions for Your Restaurant

Since the outbreak of COVID-19, many businesses have been searching for ways to serve customers while practicing social distancing. Such solutions are especially valuable to restaurants, which traditionally require a lot of interaction between customers and staff. Thankfully, the move toward contactless ordering and payments had been going on long before the pandemic began. But … Continued

How to Motivate Employees

Several years ago, I gave a speech at a conference full of some of the most respected and accomplished business leaders in America. At one point, I asked them what motivated these executives and CEOs to come to work in the morning, and they all said some version of the same thing. They said they … Continued

How to Understand Credit Card Pricing Structures

For many businesses, credit card processing fees account for their fourth largest expense (behind payroll, rent, and cost of goods sold). Because there are many types of processing fees, it can be difficult to figure out exactly how much you’re paying and why. At Gravity, we try to simplify this process as much as possible, … Continued

What You Should Know About Surcharging

The process of surcharging allows you to pass on the cost of certain credit card fees to your customers. Because credit card fees often make up the fourth-biggest expense for a small business (behind rent, payroll, and cost of goods), this can be a great option to help you save some money each month. However, … Continued