Gravity Blog

News about Gravity, the industry, and resources to help community businesses succeed.

Asprodental + Gravity Payments creating a seamless experience for the dental industry

Asprodental gains partnership and capital investment from Gravity Payments to bring Dental practice owners the most seamless payment and management experience in the industry Asprodental is the latest and most intuitive cloud-based practice management software in dentistry, backed by 25 years of experience in the industry. With combined modern design and practical functionality, Asprodental decreases … Continued

Cross-Posting: One way to boost your business’s online presence

It’s no secret social media has had an enormous impact on businesses for the last few decades. We’ve gone from sharing simple life updates to being able to connect directly with customers to promote and sell products and services. The social media strategy every business should try Cross-posting is one of the most efficient ways … Continued

Getting the Best Out of Your Merchant Services: Top 5 Things to Look Out For

Your practice’s pet parents hold you to a high standard – you should expect the same from companies that help you run your business.

When it comes to Merchant Services (credit card processing), we know that it’s not the top of everyone’s bucket list to negotiate a new deal with providers. Processing is notoriously difficult to understand (get a handle on the basics here). In addition, the endless array of pricing, promotions and hardware options are enough to leave … Continued

Which credit card processing fee setup makes the most sense for your clinic?

Cost Plus v Flat Rate v Tiered Rate

We get it. You didn’t get into the business of animal care to focus on credit card processing. The service is a necessary part of doing business – like a utility bill – but made a *little worse* by mystifying costs, salespeople offering you cheaper (and more confusing) rates, and terrible customer service. Bad news … Continued

Chargebacks: What Every Business Owner Needs to Know

Chargebacks: inconvenient to manage, a red flag for fraud and can hurt a business’s bottom line and reputation.  All things you might hear when when discussing the topic of chargebacks with a business owner. To understand a little more about Chargebacks, we’ve answered some key questions we always get about chargebacks as a payment processor. … Continued

How to prepare your eCommerce site for online payments

For businesses looking to establish themselves with an eCommerce website, there are steps to take before you can accept the first customer payment. Card brands, like Visa and Mastercard, take their customer security and shopping experience seriously, and following their guidelines will be the first step to setting up a successful eCommerce site.

Top 8 Most Common Support Calls for Clover® POS

You’ve invested in a reliable and easy to use system, but how do you make sure that everyone is using it properly? Here are the top eight questions our merchant support team receives from merchants using the Clover POS.

Apply for the Restaurant Revitalization Fund Today

The food industry was hit hard by the COVID-19 pandemic and local restrictions to stop the spread made it especially difficult for small businesses. As of May 3, 2021, food industry business owners that experienced a revenue loss can apply for the Restaurant Revitalization Fund through the Small Business Association.