Blog · Gravity Payments

How to Read a Credit Card Statement

For many businesses, credit card processing represents their fourth biggest expense behind payroll, rent, and cost of goods sold. But understanding where those fees are coming from can be confusing. A good place to start is with your processing statement, but if you’re not sure how to read one, it can prompt more questions than … Continued

A Little Bit of Love

How This Redmond-Based Riding Center Uses Horses for Therapy

When two-year-old Jacob arrived at Little Bit Therapeutic Riding Center in 2017, he could not walk on his own. He’d been born with cerebral palsy, which limited both his speech and mobility, making it difficult for him to do even basic activities or interact with children his own age. His parents assumed he’d require special … Continued

Rethinking Your Business Financials

In our market-driven capitalist society, business leaders are taught that, when it comes to financials, you should strive to make as much profit as possible. But if you want to run your business a different way–one that is focused on keeping promises to your customers, employees, and other stakeholders–this profit-first approach won’t work. If you … Continued

Making a Mark

How Adafruit Industries Makes Engineering Accessible

If you talked to most business experts, they would probably point to many reasons why Adafruit Industries, an electronics manufacturing and online-learning company based in New York City, should not be as successful as it is. Ask founder Limor Fried, however, and she’d probably point to the same reasons to explain why her company has … Continued

Understanding the Basics of Credit Card Interchange

Credit card interchange is one of the most difficult aspects of processing. But it’s also one of the most important if you want to understand the fees your business is being charged. While all of the specific factors that determine interchange are too complicated to explain in a single blog post, there are some basic … Continued

How to Lead During a Crisis

In March 2020, after the first known case of coronavirus in the United States was reported not far from Gravity’s Seattle headquarters, our leadership team realized we needed to prepare for the possible economic fallout from this pandemic. In the weeks that followed, as our small-business clients were forced to close or cut back services, … Continued

Hope Is Not Magic; Hope Is Work

Author and activist DeRay McKesson is best known for his civil rights advocacy, in particular his work with the Black Lives Matter movement. His writing, speeches, podcasts, and media appearances have helped shine a bright light on the pervasive effects of institutional racism in America, such as mass incarceration, police brutality, and lack of educational … Continued

9 Ways to Future-Proof Your Coffee Shop

For many java junkies, their favorite local coffee shops provide more than just a daily caffeine fix. They’re also places to congregate with friends, meet neighbors, work on their screenplays/novels/business plans/app ideas, and generally experience a sense of community. But when COVID-19 forced coffee shops to close their cafes and dine-in services, owners had to … Continued

All in the Family

How Red Door Cafe Is Thriving During a Pandemic

It’s no mystery to Lisa Boorman why business at her family’s donut shop has been booming these past few months. “We cook happy food,” she says. When COVID-19 broke out earlier this year, Red Door, the three-location cafe and donut shop Lisa runs with her family, changed dramatically. Red Door Café, the flagship location in … Continued

7 Tools to Take Your Business Digital

It’s no secret that online and digital tools can help you grow your business. But in the wake of COVID-19, businesses that have relied primarily on in-person interactions are finding these tools more essential than ever. Thankfully, even if you don’t have much technical experience, there are many tools available that make it easy for … Continued

Gravity Blog