You can add items to orders by directly selecting them, searching your item inventory, or by scanning barcodes. As you enter the order, you can also add custom items. Any time before you take payment,...
What is Backup Withholding? You are required by the IRS to correctly report your Taxpayer Identification Number (TIN), either as a Social Security Number (SSN) or an Employer Identification Number (EIN). In addition, you must...
To properly process transactions, your network must be stable and have sufficient bandwidth. Unstable networks can cause transactions to temporarily halt, which causes the network connection to timeout and disconnect. Poor connections can also prevent...
What are Card Brand Fees? Often on merchant services or credit card processing statements, you will see a slew of mysterious and cryptic fees. These are known as Card Brand Fees or Card Association Fees....
Quick Start Guide User Guide Logo Customization Specifications Troubleshooting Castle Vega 3000- Change Connection Type Power-on the terminal by holding down the power button until the screen lights up The terminal will say “Please Wait”...
What is a chargeback? A chargeback occurs when a consumer disputes a credit card transaction with their bank or credit card provider. The most common claims for chargebacks are: An incorrect amount has been charged...
Quick Start Guide For more troubleshooting options for the Clover® Flex, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. Setting up your Clover® Flex...
Quick Start Guide To troubleshoot the Clover® GO, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. If a problem persists, please contact Gravity Payments Support at (866) 701-4700.
Quick Start Guide For more troubleshooting options for the Clover® Mini, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. How to Soft Reboot your...
Gravity Payments’ merchants elect this plan during the onboarding boarding. Users of the Clover Service Plan are billed directly by Clover.
Quick Start Guide For more troubleshooting options for the Clover® Station, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. How to Soft Reboot your...
Quick Start Guide For more troubleshooting options for the Clover® Station, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. Take payments on a Clover®...