Download the Pax A920 troubleshooting guide here.
Credit Sale:
- Confirm that Credit is highlighted
- Select Sale
- Enter the Amount
- Enter Tip Amount (optional)
- Swipe, Insert or Tap the Credit Card
- The receipt will print
- Select OK to print a customer copy
- Select Cancel if you do not want to print a customer copy
- The terminal will go back to the main screen
Credit Return:
- Confirm that Credit is highlighted on the main screen
- Select Return
- Enter the Amount
- Swipe, Insert, or tap the card that you want to return the funds to
- A receipt will print
- To print a customer copy of the receipt, select OK
- To bypass printing a customer receipt, select Cancel
Debit Sale:
- Confirm that debit is highlighted on the main screen
- Select Sale
- Enter the Amount
- Swipe, insert or tap the debit card
- The customer will enter their pin number
- Select the green button
- The receipt will print
- Select OK if you would like to print a customer copy
Adjust a tip
- Select Func. from the main screen
- Select Tip Menu
- Select View Untipped Transactions
- Select the original transaction
- Enter the tip amount
- Select Confirm
- The tip will be added to the transaction
Close Batch
- If you are accepting tips, ensure your tips have been adjusted (click here to learn how to adjust your tips).
- Select Func. from the main screen.
- Select Batch.
- Select Close Batch.
- The batch will close and the batch report will print.