Clover® Station Duo

• Quick Start Guide

For more troubleshooting options for the Clover® Station, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. 

If a problem persists, please contact Gravity Payments Support at (866) 701-4700.

Take payments on a Clover® Station Duo

Your Clover® Station Duo has two units. The unit facing the cashier has your merchant screen where you enter orders. The unit facing the customer has the smaller, 7-inch terminal screen where customers pay.

Your customers can:

• Swipe, dip, or tap their payment cards
• Use their phones to tap to pay
• Use digital wallet options that are available in your area

Pay with a chip card

To pay this way, the customer should: 

1. Hold the card face-up.
2. Insert the edge with the chip into the top of the payment terminal. 
3. Push until the card clicks into the slot. 
4. Follow the instructions on the screen:
   • Optionally add a tip (where available). 
   • Enter a PIN if prompted. 
   • Optionally sign the screen using a finger.
   • Choose receipt options.
5. Remove the card when prompted.

Pay with a magnetic stripe card 

To pay this way, the customer should: 

1. Hold the card facing them.
2. Rotate the card so the magnetic stripe is at the bottom and facing away.
3. Slide the card from left to right in the groove along the top edge of the payment terminal.
4. Follow the instructions on the screen:
   • Choose debit or credit. Debit transactions will prompt for PIN entry.
   • Optionally add a tip (where available). 
   • Optionally sign the screen using a finger.
   • Choose receipt options.

Pay with a contactless card

To pay this way, the customer should: 

1. Hold the card facing them.
2. Hold the card close to the contactless payment symbol on the screen. 
3. Follow the instructions on the screen:
   • Optionally add a tip (where available). 
   • Optionally sign the screen using a finger.
   • Choose receipt options.