Gravity Payments’ merchants elect this plan during the onboarding process. Users of the Clover Service Plan are billed directly by Clover. Which Clover Service Plans Are There? We currently offer the following plans: Payments Essentials...
Quick Start Guide For more troubleshooting options for the Clover® Station, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. How to Soft Reboot your...
Quick Start Guide For more troubleshooting options for the Clover® Station, please visit the Clover® Dashboard at https://www.clover.com/dashboard/login. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. Take payments on a Clover®...
Follow the steps below to enable and connect to wifi from your CloverĀ®Device.
Banks have up to 30 days to deposit a return to a customer’s bank account. However, that number is typically closer to 3-5 business days. If the return is taking longer, please ask the customer...
What is Dispute Manager? Dispute Manager is an online portal that allows you to access and respond to all retrieval and chargeback notices that have been issued to your account. With Dispute Manager, you can...
For more troubleshooting options for the FirstData 150/130 please visit the manufacturer website here. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. Troubleshooting VXN Error 13: From the home screen press...
What is the Gravity Dashboard? This tool allows for the viewing of transactions, batches, and to process payments via the included Virtual Terminal. Dashboard gives a preview of transactions. The homepage displays averages for transactions,...
Please call our support team at 866-701-4700. We can help you make the changes.
Please contact your sales rep. If youāre not sure of who your rep is, call us atĀ 866-701-4700Ā and we can help.
You can locate your Merchant ID (MID) number on the email you receive following installation, or in the top left corner of your merchant statement.
Please be sure to have the following on-hand when you call: Merchant ID number. Passwords for all antivirus software Admin passwords, if applicable. Error codes, if applicable. Before you call make sure your internet connection...