Business Strategy & Advice

Several years ago, I gave a speech at a conference full of some of the most respected and accomplished business leaders in America. At one point, I asked them what motivated these executives and CEOs to come to work in the morning, and they all said some version of the same thing. They said they […]

In March 2020, after the first known case of coronavirus in the United States was reported not far from Gravity’s Seattle headquarters, our leadership team realized we needed to prepare for the possible economic fallout from this pandemic. In the weeks that followed, as our small-business clients were forced to close or cut back services, […]

It’s no secret that online and digital tools can help you grow your business. But in the wake of COVID-19, businesses that have relied primarily on in-person interactions are finding these tools more essential than ever.  Thankfully, even if you don’t have much technical experience, there are many tools available that make it easy for […]

Independent bookstores are vital cultural and social hubs for many communities. While they’ve proved resilient in the face of competition from chain and online retailers, the rise of ebooks, and the increasing cost of running a brick-and-mortar business, their strength has been further tested by COVID-19. As Amazon continues to gain market share and indie […]

Since COVID-19 forced many businesses to shut down or scale back operations, restaurants have been particularly hard hit. While certain states are starting to allow dining rooms to reopen after months of restrictions, in many places the future is still uncertain. When restaurants are able to reopen, they’ll likely have to operate at less than […]

The outdoor power equipment industry is diverse, so it’s not surprising that the economic fallout from COVID-19 has affected it in diverse ways. Tim Berman, Innovation Manager at Constellation Software, points out that how well dealers are doing right now largely depends on what they sell. If your product line consists mostly of discretionary items […]

COVID-19 has severely limited audiologists’ ability to run their practices and serve patients. But even though you may have been forced to scale back or shut down your services, there are several things you can do to help your practice survive this crisis intact.  Recently Gravity Payments CEO Dan Price sat down with CounselEAR President […]

Social distancing guidelines and state-mandated business closures have devastated retail shops across the country. Bridal salons have felt a particularly harsh impact given the inherently personal nature of the industry, and salon owners have been forced to pivot their businesses quickly in order to stay afloat. One of those owners is Janice Yoder of Adore […]

At Gravity, we work directly with small and midsize businesses to help them process credit card payments. As such, we’ve witnessed firsthand the effects recent shutdowns and restrictions have had on these businesses since the outbreak of COVID-19. We wanted to take a moment to share some of that impact here and point out that, […]

Have you ever heard a manager give feedback to their entire team, but you knew that feedback was intended for one specific person on the team? If so, you’ve witnessed the “scattershot approach” of giving feedback — spraying little pellets of candor across the entire team rather than delivering a tough message to the single person who […]

The Internal Revenue Service recently launched Identity Theft Central, designed to improve online access to information on identity theft and data security protection for taxpayers, tax professionals and businesses. Identity Theft Central is available 24/7 at irs.gov/identitytheft. It is a resource on how to report identity theft, how taxpayers can protect themselves against phishing, online […]

People work for two reasons: to make enough money to earn a living and/or to do work they feel matters.  And yet, at least 13% of workers don’t even make a living wage through their paycheck, and millions of others are stuck doing menial work where they could be fired by an algorithm if they […]