Gravity Payments

Business Strategy & Advice

How to Delegate Effectively: Delegation Tips for New Managers

If you’ve recently moved into a management role, it is crucial for you to develop the skill of delegation. Delegation is not merely a tactic to minimize your personal workload; it is one of the most effective ways to develop your employees and give them stretch assignments to grow and improve. Although it’s natural to […]
Business Strategy & Advice

How to Lead an Effective 1-on-1

You’ve probably been on the receiving end of 1-on-1s for a while. If you recently transitioned into a management role, you’ll likely be tempted to run your 1-on-1 meetings the same way your boss ran them, which may or may not be an effective way to do it. The Importance of 1-on-1s Meeting personally with […]
Business Strategy & Advice

How to Manage Former Peers

If you recently made the transition from team member to manager, you understand that managing former peers can be challenging. You want to maintain personal relationships but aren’t sure whether doing so will give the perception of favoritism. Some of your closest friends may be on the team, which can make performance conversations even more […]
Business Strategy & Advice

How Brick and Mortar Stores Are Using Loyalty Programs (And Why You Need One Too!)

A lot of brick and mortar stores have launched their own loyalty programs and for good reason. A study by the Harvard Business Review found that acquiring a new customer is 5 to 25 times more expensive, than retaining the ones you already have. In addition, Marketing Metrics found that new customers are only 5 […]
Business Strategy & Advice

The 3 Enemies of Feedback

Receiving critical feedback is one of the most difficult things about working with others. But why is it so dang hard? And how can we get better at both receiving feedback and learning from it? One thing to keep in mind is that half the battle comes before a tough message is ever shared. Those […]
Business Strategy & Advice

There’s Only 1 Question You’ll Ever Need To Ask To Test Your Company’s Core Values

Many companies proudly display their core values, but in practice those values are often just marketing. To determine whether your core values are honest or just rhetoric, ask yourself this one simple question: Would you adhere to your values even if they created a competitive disadvantage? If a company is not willing to sacrifice for […]
Business Strategy & Advice

Work At A CPA Firm? You Need These 4 Things.

Now that your CPA firm’s “busy” season is over (hopefully) and you’ve served your clients’ best interests, it’s time to start thinking about how you can best serve your CPA firm. As a CPA firm, your clients trust you to have all the numbers added up, so it’s your responsibility to make sure you’re providing […]
Business Strategy & Advice

4 Apps That Will Make Running Your Restaurant Remarkably Easier

Clover® POS is one of the most popular point-of-sale systems on the market because of its clean, sleek, all-in-one design and its remarkably robust app market. Clover POS Station’s cutting edge technology, backed by the support of Gravity Payments, empowers restaurant owners to accept credit cards and run their business easily so they can spend […]
Business Strategy & Advice

Giving Employees Raises Is Better for the Bottom Line

There is no doubt that the distractions caused by low income can impede an employee’s ability to perform at work. This expense is real, and it’s costing your business. As the boss, you can try the latest leadership methodology or implement incentive programs. You can give an employee-of-the-month award or a gift certificate to a […]
Business Strategy & Advice

Become a Servant Leader in 4 Steps

It’s time for your annual performance review. You walk into your boss’s office, sit down and prepare for the litany of clichéd critiques and uninspiring atta boys. You try to decipher the feedback and pull out some actionable items, but grounding the theoretical appraisal proves difficult. You leave the room with your intrinsic motivation weakened […]
Business Strategy & Advice

Why Corporate Executives Need to Listen to Front-Line Employees As Much As Other Executives

On Monday, we asked followers on our Facebook page to answer this question: “How are you treated at work? Are you just another employee in the system – irrelevant, expendable, and just another cog on the wheel? Or are you valued as a human being with unique ideas and perspectives?” We know that change is not […]
Business Strategy & Advice

‘Tis the Season…for Gift Cards

The holiday season is fast-approaching, meaning it’s time to buy gifts. Gift cards are more popular than ever. According to the National Retail Federation, the average shopper will spend $163 on gift cards this year alone. That brings the total gift card market to an estimated $29.8 billion – that’s a new record! With all […]
Business Strategy & Advice