Category: Payments

Chargebacks: What Every Business Owner Needs to Know

Chargebacks: inconvenient to manage, a red flag for fraud and can hurt a business’s bottom line and reputation.  All things you might hear when when discussing the topic of chargebacks with a business owner. To understand a little more about Chargebacks, we’ve answered some key questions we always get about chargebacks as a payment processor. … Continued

How to prepare your eCommerce site for online payments

For businesses looking to establish themselves with an eCommerce website, there are steps to take before you can accept the first customer payment. Card brands, like Visa and Mastercard, take their customer security and shopping experience seriously, and following their guidelines will be the first step to setting up a successful eCommerce site.

Top 8 Most Common Support Calls for Clover® POS

You’ve invested in a reliable and easy to use system, but how do you make sure that everyone is using it properly? Here are the top eight questions our merchant support team receives from merchants using the Clover POS.

5 Things You Should Know When Starting with Clover® POS

Quickly learn some of the most valuable tips and tricks for getting your business up and running on Clover POS.

Clover Contactless Solutions for Your Restaurant

Since the outbreak of COVID-19, many businesses have been searching for ways to serve customers while practicing social distancing. Such solutions are especially valuable to restaurants, which traditionally require a lot of interaction between customers and staff. Thankfully, the move toward contactless ordering and payments had been going on long before the pandemic began. But … Continued

How to Understand Credit Card Pricing Structures

For many businesses, credit card processing fees account for their fourth largest expense (behind payroll, rent, and cost of goods sold). Because there are many types of processing fees, it can be difficult to figure out exactly how much you’re paying and why. At Gravity, we try to simplify this process as much as possible, … Continued

What You Should Know About Surcharging

The process of surcharging allows you to pass on the cost of certain credit card fees to your customers. Because credit card fees often make up the fourth-biggest expense for a small business (behind rent, payroll, and cost of goods), this can be a great option to help you save some money each month. However, … Continued

How to Read a Credit Card Statement

For many businesses, credit card processing represents their fourth biggest expense behind payroll, rent, and cost of goods sold. But understanding where those fees are coming from can be confusing. A good place to start is with your processing statement, but if you’re not sure how to read one, it can prompt more questions than … Continued

Understanding the Basics of Credit Card Interchange

Credit card interchange is one of the most difficult aspects of processing. But it’s also one of the most important if you want to understand the fees your business is being charged. While all of the specific factors that determine interchange are too complicated to explain in a single blog post, there are some basic … Continued

How to Be a Small Business Champion

“We exist to stand with the little gal or guy who believes in the American Dream and is willing to work to chase it.” For the past sixteen years, this has been the Gravity Payments mission statement. Back when CEO and founder Dan Price was still a teenager, he learned that one of the coffee … Continued