Account Management
Here are the instructions for Merchant Portal and your merchant console (gateway). Merchant Portal Go to Merchant Portal and log in. Click on the “Reports” section on the left panel of the screen. You can...
For your merchant console (gateway) or via Merchant Portal, you can click “Forgot Password?” and follow the prompts. For your Gravity Payments client, please call us at 866-701-4700 and ask to speak with someone from our technical...
Account approval takes 1-2 business days. Once your account is approved, equipment ships in 2-3 business days.
Here are the instructions for setting up velocity filters within Authorize.net. Velocity filters can be used to set a maximum number of transactions that can be attempted in a given time period, in this case,...
Here are the instructions for setting up velocity filters within Gravity Link. Step 1: Log into your Gravity Link account Step 2: Click on Fraud Manager on the left side of the screen Step 3: Click Fraud...
Here are the instructions for setting up velocity filters within Payeezy. Step 1: Log into Payeezy Step 2: Click on Administration Step 3: Click on Terminals Step 4: Click on the row which lists your business name under...
Follow these steps to add or delete users in Swipe Simple: Step 1: Log in to the Swipe Simple dashboard as an Admin. Users set up as Members are unable to add/delete other users. Step...
Find information about Interchange Management Service (IMS) below: Determining if IMS added information to a transaction in Gravity Dashboard Step 1: Navigate to your ‘Transactions’ screen in your Gravity Dashboard Step 2: From the ‘Transactions’...
Here are the instructions for setting up velocity filter within emergepay/Gravity Direct. Velocity filters can be used to set a maximum number of transactions that can be attempted in a given time period, in this...
How to: Adjust Tips iCT220 Ingenico STEPS: From the main menu, press 5. Select option 1 (All). Press green enter key. Select the transaction you want by pressing F4. Enter in the tip amount. Press...
Utilize the following steps to make changes to your Clover Plan If you have the traditional Clover Dashboard Step 1: Log in to your Clover Dashboard Step 2: Select Account and Setup on the left...
Yes. Give us a call and we’ll let you know how. We’re available 24/7 at 866-701-4700.