Gravity Payments

iCT220 Ingenico

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How to: Adjust Tips iCT220 Ingenico

STEPS:

  1. From the main menu, press 5.
  2. Select option 1 (All).
  3. Press green enter key.
  4. Select the transaction you want by pressing F4.
  5. Enter in the tip amount.
  6. Press green enter key to confirm amount.

How to: Print A Batch Summary iCT220 Ingenico

STEPS:

  1. From the main menu, press the pound (#) key.
  2. Enter Admin name.
  3. Enter the Admin password.
  4. Press 0 for the Reports menu.
  5. Select the type of report you want to print.
  6. Once the report is chosen, press 1 or 2 to Print or Display.
  7. If Print (1) is selected, the batch summary will print at the top of the terminal.

How to: Load Paper iCT220 Ingenico

STEPS:

  1. Pull the tab at the top of the terminal to open the receptacle.
  2. Grab your new roll of paper.
  3. Insert the paper so the curve feeds away from you.
  4. Make sure some excess paper hangs outside of the receptacle.
  5. Close the tab.

How to: Plug in a Pin-Pad iCT220 Ingenico

STEPS:

  1. Before plugging in the pin-pad, unplug the power to the terminal.
  2. Take the back of the terminal and remove it.
  3. Find the USB port.
  4. Take the cord from the pin-pad and plug it into the USB port.
  5. Plug the power back into the terminal.
  6. The pin-pad will activate.

How to: Run a Sale iCT220 Ingenico

STEPS:

  1. From the main screen, press 1 for Sale.
  2. Press 1 for Credit or 2 for Debit.
  3. Key in the sale amount.
  4. Press green enter key.
  5. Present the card.
  6. If the card is present, swipe the card now. For EMV chip cards, insert the card in the slot at the bottom of the terminal.
  7. If the card is not present, key-in the customer’s credit card information.
  8. The sale will process. For EMV cards, make sure to remove the card when prompted.
  9. A receipt will print.
  10. To print a customer copy, press F1 (Yes).

How to: Run A Settlement iCT220 Ingenico

STEPS:

  1. From the main screen, press 6.
  2. Then press F1 (Yes) to settle the batch.
  3. A receipt will print with batch details.

How to: Void A Transaction iCT220 Ingenico

STEPS:

  1. From the main screen, press 3.
  2. Find the transaction by searching All.
  3. Select transaction by pressing F4.
  4. To confirm, press F1 (Yes).
  5. A receipt will print at the top of the terminal.
  6. If you’d like to print a customer copy, press F1 (Yes).