Business Strategy & Advice

Since COVID-19 forced many businesses to shut down or scale back operations, restaurants have been particularly hard hit. While certain states are starting to allow dining rooms to reopen after months of restrictions, in many places the future is still uncertain. When restaurants are able to reopen, they’ll likely have to operate at less than […]

The outdoor power equipment industry is diverse, so it’s not surprising that the economic fallout from COVID-19 has affected it in diverse ways. Tim Berman, Innovation Manager at Constellation Software, points out that how well dealers are doing right now largely depends on what they sell. If your product line consists mostly of discretionary items […]

COVID-19 has severely limited audiologists’ ability to run their practices and serve patients. But even though you may have been forced to scale back or shut down your services, there are several things you can do to help your practice survive this crisis intact.  Recently Gravity Payments CEO Dan Price sat down with CounselEAR President […]

Social distancing guidelines and state-mandated business closures have devastated retail shops across the country. Bridal salons have felt a particularly harsh impact given the inherently personal nature of the industry, and salon owners have been forced to pivot their businesses quickly in order to stay afloat. One of those owners is Janice Yoder of Adore […]

At Gravity, we work directly with small and midsize businesses to help them process credit card payments. As such, we’ve witnessed firsthand the effects recent shutdowns and restrictions have had on these businesses since the outbreak of COVID-19. We wanted to take a moment to share some of that impact here and point out that, […]

Have you ever heard a manager give feedback to their entire team, but you knew that feedback was intended for one specific person on the team? If so, you’ve witnessed the “scattershot approach” of giving feedback — spraying little pellets of candor across the entire team rather than delivering a tough message to the single person who […]

The Internal Revenue Service recently launched Identity Theft Central, designed to improve online access to information on identity theft and data security protection for taxpayers, tax professionals and businesses. Identity Theft Central is available 24/7 at irs.gov/identitytheft. It is a resource on how to report identity theft, how taxpayers can protect themselves against phishing, online […]

People work for two reasons: to make enough money to earn a living and/or to do work they feel matters.  And yet, at least 13% of workers don’t even make a living wage through their paycheck, and millions of others are stuck doing menial work where they could be fired by an algorithm if they […]

For storing passwords: 1Password Once you forget a password, you have to go through a few pesky steps to reset it. What if you didn’t have to do that? What if you had one place that will store all your passwords and log you in to all your accounts with one simple click? The 1Password […]

When I finished grad school, I walked off the podium with a boatload of confidence, an MBA degree inscribed with fancy Latin words, and sheer obliviousness about what it actually means to lead a team of people. I was hired as an assistant manager of a Target store and given the keys to a multimillion-dollar […]

It’s risky. It’s an insane amount of work. It could the best decision you ever make. If you’ve always hungered to start a business of your own but weren’t sure where to begin, start here. Good luck. And when it’s time to start accepting credit cards, give us a call. Contents 1. Conduct market research […]

One of the biggest challenges managers face is dealing with performance issues when they arise. As a manager, your job is to help each one of your employees do their best work, but if someone is struggling, you might have to take more direct action. Ignoring performance issues not only impairs your team’s ability to […]