Here at Gravity Payments, we do more than just sell. We value every part of the merchant experience, therefore, investing in every part of the sales cycle. Our merchant-centered sales approach allows our merchants to trust us to be their advocates in the payments ecosystem and Gravity focuses on establishing that by meeting them and their business where they are.
Discover
Business owners need simple, but efficient payments processing that delivers a great overall experience for their customers and their team. Our sales reps begin to build trust at the prospecting phase of the sales cycle by effectively listening to the merchant’s needs, goals and most importantly their story, asking the right questions that will place them on a path of consistent growth.
Consult
Our sales team then researches and presents the best solutions for the merchant depending on their goals and business needs. Based on the details we captured in the discovery phase, we’re able to confidently provide the merchant with tailored fit solutions that help their business run smoothly, create a pleasant customer experience and ultimately set them up for success.
Support
The work is just beginning once the solution is placed in the merchant’s business. Whether it’s processing issues or troubleshooting hardware, we consistently support the merchant with any problems that arise by continuing to cultivate the relationship. The merchant now has Gravity not only as a resource, but as a PARTNER.
“We do things differently at Gravity, focusing on the merchant experience and building long term relationships with our customers. If you value taking care of people in your community, this is a great place to work.”
– Tim Finlon, Sr. Sales Manager
If you are interested in joining our sales team and located in Boise, ID, please apply here.
