We are currently experiencing a Clover outage impacting merchants using Clover devices. Clover has identified the cause of the issue and is working actively to solve it. Merchants may experience timeouts and slow processing.

We appreciate your patience and will continue to provide updates as they arise.

Integrated Merchants: If you are unable to use the Sales App on your Clover device, please use manual entry on your POS, or email [email protected] for access to a virtual terminal.

Standalone (Non-Integrated) Merchants: If you are unable to use the Sales App on your Clover device, please email [email protected] for access to a temporary payments gateway.

STEPS:

  1. Before plugging in the pin-pad, unplug the power to the terminal.
  2. Take the back of the terminal and remove it.
  3. Find the USB port.
  4. Take the cord from the pin-pad and plug it into the USB port.
  5. Plug the power back into the terminal.
  6. The pin-pad will activate.