Merchant Stories & Case Studies

We had the privilege of meeting face-to-face with hundreds of practice owners, office managers, and veterinary specialists.

Town & Country Veterinary Services - Dr. Jon leverages Gravity Capital to provide better care for his customers and their furry family.

Mr. Ruiz, owner of Liberal Liquor in Liberal, Kansas, has been in business for nearly five years. In November 2019, he purchased his store, which had been a staple in the community for over 25 years. Over the last three years, Mr. Ruiz has partnered with Gravity Capital, and has been able to strengthen and […]

Sharp Energy’s collaboration with Gravity Portals transformed their online customer portal, enhancing efficiency and customer experience. The updated portal addressed previous challenges, enabling customers to manage their accounts independently, which reduced the workload on customer service representatives. This upgrade led to significant cost savings in postage through increased paperless billing. The partnership not only provided immediate enhancements but also paved the way for continued innovation and improved service.

Mr. Camarón is a family-owned, artisanal Mexican restaurant specializing in seafood, located in the Seattle metropolitan area.

Gravity Payments developed a self-service portal for BLC PETROL and Water Works that integrated directly into Burning Man’s Fulcrum POS. With credit card information securely stored, charges for fuel and water orders were made in real time, with a 99.6% reduction in accounts going to collections. 

Love Story by Angela’s Bridal and The Alterations Studio are an elegant bridal boutique and alterations studio owned by Janet Cooper in upstate New York.

Business Impact Northwest, a local nonprofit, helps people from traditionally underrepresented communities launch their version of the American Dream.

The team at Gravity performed a thorough evaluation of Onboard’s current and anticipated business environment, and offered solutions that allowed both partners to focus on their specialties.

Nana Ai Katsu is a premium Katsu specialty shop based in Honolulu, Hawaii. The shop was established in August 2020 in the midst of the COVID-19 pandemic by a husband and wife team, and quickly became a local hit. Gravity Capital helped the owners, Mike and Lei, expand from a stall in a marketplace to a standalone location through flexible financing.

Upon entering The Fat Hen restaurant in the Ballard neighborhood of Seattle, several adjectives come to mind: Quaint. Cozy. Cute. Charming. Friendly. Inviting. But perhaps the best word to describe this favorite neighborhood establishment is “communal.” A sense of community pervades everything The Fat Hen does. The menu, featuring hearty brunch dishes like eggs Benedict, […]

When two-year-old Jacob arrived at Little Bit Therapeutic Riding Center in 2017, he could not walk on his own. He’d been born with cerebral palsy, which limited both his speech and mobility, making it difficult for him to do even basic activities or interact with children his own age. His parents assumed he’d require special […]