Payments

Learn about surcharging, convenience fees, and cash discounting - and how to decide which practice is right for your small business.

According to a survey by Forrester Consulting, long lines have caused 39 percent of shoppers to leave a store without making a purchase, while 58 percent would change stores for the sake of a better checkout experience. For small retailers that don’t want to lose customers to a flawed checkout experience, adding mobile credit card […]

Learn what automated billing is, how a billing system can help your small business, and how to get started with automated billing.

Learn about the differences between merchant accounts and payment gateways.

Businesses across America are experiencing a significant interchange rate increase from the nation’s two biggest card networks: Visa and Mastercard, with an estimated impact of $475 million in annual increases between the two companies.  For Visa, their continued success coming out of the pandemic is underpinned by an estimated $697 million in 2021 fee boosts […]

The COVID-19 pandemic pushed us all indoors and pushed our world even farther into the digital age. Schools and other educational institutions switched to online tools and helped shape the “new normal”. We needed new tools to help us learn, and with them, payment solutions for education. The online courses and e-learning market blossomed as […]

When it comes to Merchant Services (credit card processing), we know that it’s not the top of everyone’s bucket list to negotiate a new deal with providers. Processing is notoriously difficult to understand. In addition, the endless array of pricing, promotions and hardware options are enough to leave you completely lost. While rates are obviously […]

When it comes to taking payments for animal health services at a veterinary practice, it’s not an exaggeration to say that the process has remained unchanged for a long time: Fido’s pet parents entered the clinic, Fido was examined, and the pet parent checked out and paid by cash, credit card, or check at the […]

We get it. You didn’t get into the business of animal care to focus on credit card processing. The service is a necessary part of doing business – like a utility bill – but made a *little worse* by mystifying costs, salespeople offering you cheaper (and more confusing) rates, and terrible customer service. Bad news […]

The ability to accept all forms of payment is crucial to the competitiveness of your small business, as customers expect to be able to pay using their payment method of choice.  But did you know that the cost to accept a credit or debit card for your services varies not only by card type, but […]

Inconvenient to manage, a red flag for fraud, and can hurt a business’s bottom line and reputation. All things you might hear when discussing the topic of chargebacks (also called payment disputes) with a business owner.  To understand a little more about chargebacks, we’ve answered some key questions we always get about chargebacks as a […]

For businesses looking to establish themselves with an eCommerce website, there are steps to take before you can accept the first customer payment. Card brands, like Visa and Mastercard, take their customer security and shopping experience seriously, and following their guidelines will be the first step to setting up a successful eCommerce site.