I grew up in Colfax, Washington after being born in Newfoundland, Canada, where my parents were stationed. I had a pretty average childhood other than homeschooling myself from 5th through eight grade whiled I worked a couple of paper routes. During high school, I played some sports, but mostly I worked at a local café.
After high school, I attended the University of Idaho and majored in History and Psychology. I left the university beaten-down and got a job running a restaurant. I wish I could say that my life turned around after that, but the truth is that my life until about 29 makes me envious of the struggles of Will Smith’s character in “The Pursuit of Happiness.” The good news is that this and so much more made me who I am today.
Throughout my life, I’ve worked myself sick trying to make something of myself, while constantly being told that, as a food service worker, I didn’t deserve any better. I’ve completed thousands of dollars worth of high-end caterings for so little money that I had to go home hungry after work, to a place with no power, and sleep under every piece of clothing I had not to freeze when it was -5 degrees. I’ve run a restaurant while walking 45 minutes to and from work while dealing with so much financial stress that I developed stomach ulcers and chronic panic attacks, which I couldn’t afford to treat. I’ve worked 42 hours straight without sleeping. I’ve worked full-time on my feet with a broken ankle, as it slowly healed itself because I couldn’t afford to get it fixed.
Starting very early in life, and with God’s help, I developed the ability to quickly see the problems in a business and how to fix them, while improving the happiness of those involved. For the longest time, I slowly enhanced each company I worked for using these principles, but I was never able to get the owner to buy-in or let me fully prove myself and my concepts. However, that all changed when Pullman Regional Hospital decided to give me a shot.
I used my opportunity at PRH to prove that by doing things such as those listed below, you can have much more sustainably successful outcomes for everyone involved:
- Taking care of your staff so that they can take care of you.
- Creating a unified vision and a passion for improvement.
- Promoting respectful accountability.
- Combining unfailing optimism for the future with a rational and transparent analysis of the present.
- Creating an environment that encourages and expects good choices while planning for the mitigation of bad ones.
- Understanding that if you can’t fix a problem, it’s probably because it’s not a problem at all, it’s a symptom of a different issue. Fix that one.
My staff and I proved that it’s actually far easier and much more profitable to run a business when you take care of your people.
Now I want to help prove it on a larger scale, and that’s why I’ve come to Gravity. I want to show the world there is a better way so that hopefully nobody has to struggle as I did. I hope I can use my creativity, problem-solving skills, and acquired knowledge, to help Gravity overcome any obstacles we may come across in the future. I feel that I can help with the development of new revenue streams for the company while improving those that already exist. At the very least, I hope I can be a resource for better understanding the unique perspectives of the businesses we work with.
Also, if you ever feel like your life is missing something, adopt a dog. Heck, adopt two. ADOPT ALL THE DOGS. No, not all of them.
Yes, all of them.
- Favorite Food: Pizza and gummy candy.
- Favorite Movie: Cloud Atlas.
- Favorite Book: Shantaram
- Hobbies: Reading, deep conversations, and eating.
- Favorite Quote: “My life amounts to no more than one drop in a limitless ocean. Yet what is any ocean, but a multitude of drops?” ― David Mitchell