We are currently experiencing a Clover outage impacting merchants using Clover devices. Clover has identified the cause of the issue and is working actively to solve it. Merchants may experience timeouts and slow processing.

We appreciate your patience and will continue to provide updates as they arise.

Integrated Merchants: If you are unable to use the Sales App on your Clover device, please use manual entry on your POS, or email [email protected] for access to a virtual terminal.

Standalone (Non-Integrated) Merchants: If you are unable to use the Sales App on your Clover device, please email [email protected] for access to a temporary payments gateway.

STEPS:

  1. Select Sale.
  2. Enter in the sale amount.
  3. Press green enter key.
  4. If applicable, enter in tip amount.
  5. Press green enter key.
  6. The terminal will prompt you to present payment.
  7. Take the Apple or Android device and place over the terminal screen.
  8. The terminal will process the payment.
  9. A receipt will print.
  10. To print a customer copy, select Yes.