Gravity Payments

Setting up Two-Factor Authentication for Gravity Dashboard

Here are the steps to set up two-factor authentication (2FA) for your Gravity Dashboard account:

Step 1: If you attempt to login to Gravity Dashboard and have not enabled two-factor authentication, you will be redirected and prompted to do so.

Step 2: If the Authentication App is selected, you will be prompted to download Google Authenticator which will generate a unique code every 30 seconds that they will then use to login.

2 FA setup - step 2

Step 3: If you select Text Message, you will be taken to a screen to provide the number that the unique code will be sent to.



Step 4: Once the user has selected the method in which they will receive 2FA, the user will be taken to the 2FA login.


Step 5: Enter the code provided and they may select the checkbox to remember the device before proceeding to reduce the number of times that 2FA will be required.
If you already have 2FA setup, you will be taken to this login page as usual but will now have the ability to select the remember this device checkbox for them to select if you wish to.


Have any questions? Feel free to reach out to our support team via email at [email protected] or via phone (866) 701-4700, option 1.

Need further assistance?

Our multi-lingual support team is here 24/7. No robots. No phone trees. Just real help from real people.