Highlights Blog

News about Gravity, the industry, and resources to help community businesses succeed.

Silent Superhero

James Pratt Wants to Talk about Mental Health at Work

 On the first episode of Silent Superheroes, the podcast created and hosted by Gravity’s VP of People Development James Pratt, we hear the story of Amanda, a mother in her forties who has bipolar I disorder. In explaining what it’s like to be... |

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How to Lead an Effective 1-on-1

Leadership and Culture: Part 4

You’ve probably been on the receiving end of 1-on-1s for a while. If you recently transitioned into a management role, you’ll likely be tempted to run your 1-on-1 meetings the same way your boss ran them, which may or may not be an effective way to... |

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How to Manage Former Peers

Leadership and Culture: Part 3

If you recently made the transition from team member to manager, you understand that managing former peers can be challenging. You want to maintain personal relationships but aren’t sure whether doing so will give the perception of favoritism. Some... |

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Chargebacks 101

What Every Business Owner Needs to Know

By Cassidy Roell, Sales Assistant, ChargeItPro When I started working in merchant services, I had never heard the term “chargeback” before. I quickly learned that, if ignored, they can put even successful companies out of business. I was interested... |

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"Becoming My True Self"

A Transgender Advocate Talks to Gravity about Transitioning in the Workplace

This post is a summary of an event put on by Gravity Speaker Series On October 4th, transgender rights advocate Dana Pizzuti visited the Gravity Seattle office at the invitation of our diversity and inclusion group, DIG. Dana was in town to discuss... |

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