We are currently experiencing a Clover outage impacting merchants using Clover devices. Clover has identified the cause of the issue and is working actively to solve it. Merchants may experience timeouts and slow processing.

We appreciate your patience and will continue to provide updates as they arise.

Integrated Merchants: If you are unable to use the Sales App on your Clover device, please use manual entry on your POS, or email [email protected] for access to a virtual terminal.

Standalone (Non-Integrated) Merchants: If you are unable to use the Sales App on your Clover device, please email [email protected] for access to a temporary payments gateway.

This brief video shows you how to run an Apple Pay, Google Wallet, and other contactless (NFC) sale on the VX520 credit card terminal.

STEPS:

  1. Press F2 (Sale)
  2. If prompted, enter server ID
  3. Place phone over terminal screen
  4. Once transaction is processed, a receipt will print
  5. When customer receipt screen prompts you, enter F1 (Yes) or F2 (No)

Don’t have the technology necessary to accept these types of payments? No worries! Gravity Payments is equipped with NFC terminals to get your business accepting Apple Pay and Google Wallet payments whenever you’re ready. Reach out and let us know how we can help you.

Categories: Payments, Tips & Tricks