The Payment Processing Company Merchants Trust

We started Gravity Payments because we saw independent businesses being overcharged and underserved by their credit card processor. We knew that wasn’t right, so we decided to lower costs, be completely transparent, and provide better service for community business owners.

The Foundation of Our Commitment

The only way to do business is to serve others, do more for them, and charge less. We shape everything we do by this motto. We’re here to support independent business owners and take one more worry off their back—by accepting payments, consulting on business solutions, and providing great customer service.

These values are the foundation that fuels our commitment to helping independent businesses succeed:

  • Creative Leadership: We inspire growth and innovation through learning and bold action.
  • Passion for Progress: We have an uncompromising focus on impact and excellence.
  • Responsibility: We act with honesty, integrity, and thoughtfulness.

How We’re Different

We created Gravity Payments because thousands of hard-working business owners were being overcharged and underserved by credit card processors. Today, we serve over 13,000 merchants across America, saving them millions in fees and hours of frustration. Though we’ve grown substantially over the years, we treat each of our clients as if they’re our first client. We are devoted to complete transparency. We don’t confuse our community business owners with credit card gibberish or hide anything in the fine print. Instead, we strive to make credit card processing as simple as possible.

We owe our values-based philosophy to our founder, Dan Price. In 2004, it was his commitment to level the payment processing playing field that launched Gravity.

Since then, Dan’s leadership has earned him Entrepreneur Magazine’s Entrepreneur of 2014, the 2014 Seattle Business CEO Excellence Award, GeekWire’s 2013 Young Entrepreneur of the Year, and the 2010 SBA National Young Entrepreneur of the Year Award presented by President Obama.

In 2015, he launched a $70,000 minimum wage at the company, which led to more employees buying homes, having babies and paying off debt. Employees stayed with the company longer and were more engaged, helping Gravity’s revenue to triple. He has since written about his fight for worker rights and standing up for small businesses on his social media and in media publications around the world. The results of the minimum wage experiment have been covered in the New York Times, BBC and CBS News.

We exist to stand with the little gal or guy who believes in the American dream and is willing to work to chase it.

Unique & Innovative Company Culture

“Take care of your team, and they’ll take care of your clients.”
Gravity Payments recognizes the value in establishing an entrepreneurial, goal-oriented, rewarding, honest, and innovative culture, which is what makes our company such a remarkable place to work.

We believe in a holistic and balanced lifestyle, supporting our team members with:

  • Open paid time off
  • Medical, dental, and vision insurance
  • Flannel Fridays
  • Company-sponsored outings
  • Volunteer opportunities
  • Catered breakfasts and lunches

Our unique culture has awarded us the 2014 & 2015 Best Workplaces Award and the 2013 Hire Power Award by Inc. Magazine. Our workplace perks have been recognized by almost every major media outlet including ABC, NBC, and CBS News.

Want to join a values driven team?

Are you an owner looking to accept payments at your business? Let's chat!